Track Your Order
TRACK YOUR ORDER
Where is my parcel?
Enter your order number and email and we'll show you the latest status.
💬 Can't find your order?
Send us an email at info@alanasessentials.com with your name + order details. We reply within a few hours on business days (Mon-Fri 9am-5pm AEST).
Shipping timeline:
- Dispatch: we ship within 1-2 business days after you order
- In transit: timing depends on the courier — you'll get tracking the moment your parcel is handed over
- Questions? we're on email daily and reply fast
We don't control the courier's speed, so we don't promise exact delivery dates. But we track every order until it's with you.