Join Our Team

Current Openings at Alana’s Essentials

At Alana’s Essentials, we believe great style starts with genuine connection. Our boutique is built around warmth, quality and thoughtful service — and we’re always happy to meet people who share those values.

Below you’ll find our current opportunities.

1) Boutique Associate (Part-Time / Full-Time)

Location: In-store
Start: Flexible

The Role

As the face of Alana’s Essentials, you’ll create welcoming and memorable experiences for our customers. Through personal styling, attentive service and an eye for detail, you’ll help bring our boutique to life — from the shop window to the fitting room.

Responsibilities

  • Provide personalised styling and shopping assistance

  • Build genuine connections with customers

  • Support sales through thoughtful upselling and cross-selling

  • Receive, tag and restock merchandise

  • Maintain a polished, calm and inviting store environment

  • Handle POS transactions and opening/closing duties

  • Share customer insights and feedback with the team

What We’re Looking For

  • Warm, approachable and professional presence

  • Previous retail or hospitality experience is a plus

  • Strong communication and customer service skills

  • Availability during weekends and peak seasons

  • Genuine interest in fashion, fabrics and timeless style

We Offer

  • Competitive pay plus staff discount

  • Hands-on training in styling and customer experience

  • Supportive, respectful team environment

  • Travel or commuter reimbursement where applicable

2) Customer Service Representative (Remote / Hybrid)

Location: Remote or hybrid
Start: Flexible

The Role

As the first point of contact for our online customers, you’ll represent the voice of Alana’s Essentials. You’ll respond with warmth, clarity and care — ensuring every customer feels heard, supported and confident in their purchase.

Responsibilities

  • Respond to customer emails, messages and enquiries

  • Assist with orders, returns and exchanges

  • Provide product and sizing guidance

  • Track recurring feedback and customer questions

  • Coordinate with boutique and fulfilment teams

What We’re Looking For

  • Excellent written communication in English

  • Calm, friendly and consistent tone of voice

  • Strong attention to detail and organisation

  • Experience with e-commerce platforms (Shopify preferred)

  • Flexible availability; weekend support is a plus

We Offer

  • Flexible remote working structure

  • Clear guidelines with space for your personal voice

  • Coaching focused on customer satisfaction

  • Staff discount and connection to a supportive team

3) Graphic Designer (Part-Time / Freelance)

Location: Remote or hybrid
Start: Flexible | Portfolio required

The Role

You’ll help shape and elevate the visual identity of Alana’s Essentials across digital and print. From social media and campaigns to in-store materials, your work will reflect our calm, timeless and refined aesthetic.

Responsibilities

  • Design assets for social media, ads and campaigns

  • Create layouts for newsletters, lookbooks and landing pages

  • Develop print materials such as signage and flyers

  • Maintain brand consistency across typography and colour

  • Collaborate with marketing on creative concepts and testing

What We’re Looking For

  • Strong portfolio with fashion or lifestyle brands

  • Proficiency in Figma and/or Adobe Creative Suite

  • Strong sense of typography and visual storytelling

  • Comfortable working with feedback and iterations

  • Motion or animation skills are a plus

We Offer

  • Creative freedom within a clear brand vision

  • Flexible hours or retainer-based collaboration

  • Staff discount and brand development sessions

  • Close collaboration with a small, thoughtful team

How to Apply

Think you’d be a great fit for Alana’s Essentials?
Please send your resume, a short cover letter, and (for design roles) your portfolio to:

📩 info@alanasessentials.com

Include the job title in your email subject line:

  • Application — Boutique Associate

  • Application — Customer Service Representative

  • Application — Graphic Designer

We review every application with care and will be in touch if your profile matches our needs.