Privacy Policy

Last updated: April 2026

Alana's Essentials ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Information we collect

Contact details: name, email, phone, shipping address
Payment info: processed securely by Shopify Payments / AfterPay (we don't store card details)
Order history
Website analytics (via cookies) — anonymised

How we use it

To process and ship your orders
To reply to your questions
To send marketing emails (only if you opt in — you can unsubscribe anytime)
To improve our site and offerings

Who we share with

Only service providers essential to delivering your order: Australia Post, Shopify, payment processors, email platform (Klaviyo). We never sell your data.

Your rights

You can request access to, correction of, or deletion of your data anytime by emailing info@alanasessentials.com.

Cookies

We use cookies to remember your cart, analyze traffic, and serve ads. You can disable cookies in your browser settings.

Questions? Email info@alanasessentials.com.